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BI Vision Houston

PRESENTATION DETAIL

Bob Ertl

Director of Product Management for Metrics Products, Brio Software

Bob Ertl, Director of Product Management for Brio's metrics products, has worked in analytics since the 1980's. He has developed data warehouses for major corporations, managed metric-driven customer support processes, and was a founding member of the Brio Metrics Builder development team. He holds a degree in Electrical and Computer Engineering from the University of Wisconsin.

Brio: Creating an Enterprise Metrics System for Performance Management

Most businesses today are struggling to constantly improve their performance and predictability, while responding to an environment of unpredictability and change. More and more of these companies are using metrics-based management techniques to keep their organizations aligned and their performance on track, and to quickly identify when and how to act.

But many businesses find they have buried an army of analysts under a flood of data, with little to show for it. The new business practices also put new demands on their technology, as organizations mature from basic reporting and analysis, to truly managing the performance of their business processes using metrics.

The solution must go far beyond putting a few "dashboards" on the web. Managers need a structured environment where they can answer business questions themselves in real time, navigate enterprise-wide performance, personalize their own dashboards, and continuously measure and act on the performance of their business processes against their goals.

In this session, you will:

  • Learn the technology requirements for managing with metrics
  • Learn how user and IT roles change
  • See a how business and IT have worked together to deliver exceptional results at a major corporation
  • See a managing with metrics in action in a product demo


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